Discover Devices Compatible with the Dexcom App

Managing diabetes effectively requires reliable tools that integrate seamlessly with your lifestyle. The Dexcom app is a popular choice for continuous glucose monitoring (CGM), offering real-time glucose data directly to your smartphone or compatible device. However, not all devices support the Dexcom app, which can be frustrating for users eager to leverage its benefits. This guide will walk you through the range of dexcom app supported devices, helping you choose the right technology to stay connected and in control.

Understanding Dexcom App Supported Devices

The Dexcom app is designed to work with a variety of smartphones and smartwatches, but compatibility depends on the device’s operating system, version, and hardware capabilities. Generally, the app supports both iOS and Android platforms, but specific models and OS versions are required for optimal performance.

iOS Devices

For Apple users, the Dexcom app supports iPhones running iOS 13.0 or later. This includes models from the iPhone 6s and newer. The app also works with Apple Watch models that can pair with these iPhones, allowing users to view glucose data conveniently on their wrist.

Android Devices

Android compatibility is a bit more complex due to the wide variety of manufacturers and OS versions. The Dexcom app supports Android devices running Android 8.0 (Oreo) or later. However, not all Android phones with the required OS version are compatible. The app requires specific hardware features such as Bluetooth Low Energy (BLE) and certain security standards.

Smartwatches and Other Devices

Besides smartphones, the Dexcom app can sync with select smartwatches, including Apple Watch and some Wear OS devices. This allows users to receive glucose alerts and data without needing to check their phone constantly.

Dexcom app on smartphone screen

Popular Dexcom App Supported Devices

Knowing which devices are compatible can save you time and ensure you get the most out of your CGM system. Here’s a list of popular devices that support the Dexcom app:

Apple Devices

• iPhone 6s and later (iOS 13.0+)

• Apple Watch Series 3 and later (paired with compatible iPhone)

  
  

Android Devices

• Google Pixel 3 and newer

• Samsung Galaxy S9 and newer

• OnePlus 6 and newer

• LG G7 and newer

  
  

These devices have been tested and verified to work well with the Dexcom app. However, it’s always a good idea to check the latest compatibility list, as new devices and updates can change the landscape.

Tablets and Other Devices

Currently, the Dexcom app is primarily designed for smartphones and smartwatches. Tablets are generally not supported, as the app requires cellular connectivity and specific hardware features.

For the most up-to-date and detailed list of compatible devices, visit the official dexcom app compatibility page.

Dexcom app on smartwatch displaying glucose data

Why is my phone not compatible with the Dexcom G6 app?

If you find that your phone is not compatible with the Dexcom G6 app, there are several common reasons why this might be the case:

Operating System Version

Your phone’s OS might be outdated. The Dexcom app requires iOS 13.0 or Android 8.0 and above. If your device cannot update to these versions, the app will not install or function properly.

Hardware Limitations

Some phones lack the necessary Bluetooth Low Energy (BLE) support or have hardware restrictions that prevent the app from communicating with the Dexcom transmitter.

Manufacturer Restrictions

Certain manufacturers or carriers may disable features or impose restrictions that interfere with the app’s functionality.

Security and Privacy Settings

The Dexcom app requires specific permissions and security settings to operate. If these are disabled or restricted, the app may not work correctly.

Regional Availability

In some cases, the app or device compatibility may vary by region due to regulatory or software differences.

If your phone is not compatible, consider upgrading to a supported device or using a compatible smartwatch to access your glucose data.

Phone showing Dexcom app compatibility error

Tips for Choosing the Right Device for Dexcom App Use

Selecting a device that works well with the Dexcom app is crucial for a smooth diabetes management experience. Here are some practical tips:

1. Check Official Compatibility Lists

   Always refer to the official dexcom app compatibility page before purchasing a new device.

   
   

2. Prioritize Software Updates

   Choose devices that receive regular OS updates to ensure ongoing compatibility and security.

   
   

3. Consider Battery Life

   Continuous glucose monitoring and app notifications can drain battery life. Opt for devices with strong battery performance.

   
   

4. Look for Bluetooth Low Energy Support

   BLE is essential for the Dexcom app to communicate with the transmitter efficiently.

   
   

5. Test the App Before Committing

   If possible, try installing the app on your current device to check functionality before making a purchase.

   
   

6. Think About Accessories

   Smartwatches compatible with your phone can enhance your experience by providing quick access to glucose data.

   
   

Enhancing Your Dexcom Experience with Compatible Devices

Using a compatible device with the Dexcom app unlocks many benefits:

• Real-Time Glucose Monitoring

Receive continuous updates and alerts to manage your glucose levels proactively.

• Data Sharing

Share your glucose data with family, caregivers, or healthcare providers easily.

• Custom Alerts

Set personalized notifications for high or low glucose levels.

• Integration with Other Health Apps

Sync your glucose data with fitness and health apps for a comprehensive view of your wellness.

• Remote Monitoring

Caregivers can monitor glucose levels remotely, providing peace of mind.

By choosing the right device, you ensure that these features work seamlessly, helping you maintain better control over your diabetes.

Choosing the right device to use with the Dexcom app is a key step in effective diabetes management. By understanding which devices are supported and why compatibility matters, you can make informed decisions that enhance your health and lifestyle. Stay updated with the latest device compatibility information and enjoy the full benefits of your Dexcom CGM system.